Help Center

How can we help you?

Get support for Bite AI, explore FAQs, or submit an account & data management request.

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Contact Support

Have questions, feedback, or encountering issues with AI meal scanning? Our support team is here to help.

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Account & Data Deletion

We respect your right to control your personal data. In compliance with Apple App Store & Google Play Store guidelines, you can request full deletion of your account and all associated meal logs, photos, and personal data.

Option 1: In-App Instant Deletion (Recommended)

1. Open Bite AI on your mobile device.
2. Go to Settings → Account Profile.
3. Scroll to the bottom and tap "Delete Account".
4. Confirm deletion. Your account and all stored cloud data will be permanently purged immediately.

Option 2: Submit Web Deletion Request

If you no longer have access to the app, click the button below to email our data team with your registered email address. We will process your deletion request within 48 hours.

Request Data Deletion via Email ✉️

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Frequently Asked Questions

🍏 How does Bite AI recognize food from photos?

Bite AI uses computer vision neural networks trained on millions of meal compositions to identify dish types, estimate volume, and calculate calories, protein, carbohydrates, and healthy fats.

✏️ Can I adjust meal portions or edit AI results?

Yes! You can manually adjust serving sizes, edit ingredient items, or add additional foods to ensure your daily diary is 100% accurate.

🔐 Is my health data secure and private?

Absolutely. We encrypt all data in transit and at rest. We never sell your meal logs, weight data, or email address to third-party advertisers.

💳 How do I manage or cancel a subscription?

Subscriptions are managed directly by Apple (iOS) or Google (Android). Open your phone's Settings → Subscriptions → Bite AI to manage or turn off auto-renewal.